Prime Industries Unveils New Digital Experience, Reinforcing Commitment to Global Aviation Support

Prime Industries Unveils New Digital Experience, Reinforcing Commitment to Global Aviation Support

Prime Industries, a global provider of fixed-wing and rotorcraft parts and MRO services, today announced the launch of its new website, designed to provide aviation operators with immediate access to critical support resources and streamline aircraft maintenance and procurement processes. The new digital platform directly supports Prime Industries' mission to enhance customer operational readiness with the same urgency and reliability as its 24/7 Aircraft on Ground (AOG) support teams.

The redesigned website offers a streamlined user experience, allowing fleet managers, directors of maintenance, and procurement officers to quickly locate parts from a multi-million dollar inventory. Key site enhancements include instant access to 24/7 AOG support contacts, clear visibility of the company’s FAA/EASA/CAA-approved MRO capabilities, and detailed information on its part-out services for legacy aircraft.

The site also brings new transparency to specialized services like the Fuel Accessories Exchange Program, which offers operators a flat-rate pricing structure with no billbacks to ensure cost predictability and simplified budget management.

"Our customers don't work 9-to-5; they work until the aircraft is flying. We built this site to match that urgency, giving them immediate access to our inventory support and MRO Capabilities, 24/7," said Marc Lacourly, President of Prime Industries. "This platform is more than just a website; it is a tool designed to reduce downtime. For a Director of Maintenance, streamlining the search for a certified part or scheduling a repair means getting an asset back in service faster. That's our commitment."

With a U.S. headquarters and a facility in France, Prime Industries is positioned to serve a global client base. The new website is designed to be the digital front door to this global support network, acting as a single source for parts, MRO services, and specialized programs.

To explore the new website and its features, visit www.primeindustriesusa.com.